Company Profile

A privately-held corporation, based out of New York City, with many retail storefronts located nationally. Their world-class brand success has resulted in significant expansion, with executives focusing on nationwide brick-and-mortar store openings as a top priority.

Challenge

The VP of operations faced two significant challenges:

• • Finding a true partner, not just a vendor, to provide centralized access for supplies, materials, and equipment across multiple stores
• • Implementing controls to prevent overspending and unauthorized purchases while maintaining accountability

Solution

ISA delivered a comprehensive solution:

• • Conducted detailed price analysis showing potential 30% savings
• • Implemented customized online purchasing program accessible via phone, tablet, or desktop
• • Provided access to over 80,000 business supplies and equipment
• • Conducted web demonstrations and training for 30+ store managers

Results

• • Achieved 30% cost savings within 7 days of vendor transition
• • Implemented system-wide access within 48 hours
• • Provided direct access to project management support
• • Streamlined accounting processes through consolidated vendor management

Unique Insight

An unexpected benefit emerged: The accounting department strongly preferred having a strategic single-vendor relationship, as it significantly reduced paperwork and simplified administrative processes.